Community Pharmacy Labelling OTC Medication Scheme

Service Overview

The Community Pharmacy Labelling OTC Medication Scheme enables community pharmacies to label over-the-counter (OTC) medicines purchased for self-care, allowing them to be administered in settings such as schools or by care workers—without the need for a GP-issued NHS prescription.

This service supports NHS England guidance, which advises against routinely prescribing OTC medicines on the NHS. By reducing unnecessary GP appointments for prescription labelling, the scheme promotes self-care and appropriate use of NHS resources.

Pharmacies will be reimbursed for the labelling process, with no additional consultation fees, as this falls under the Essential Service – Support for Self-Care within the NHS Community Pharmacy Contractual Framework.

Commissioner

South Yorkshire Integrated Care Board (ICB).

Current Contract Period

1st April 2025 to 31st March 2026

Service Documentation

OTC Labelling Scheme LES Specification 25-26

Disclaimer: The service specification published on our website reflects the most up-to-date information available to us at the time of publication; however, pharmacy contractors should refer to their signed SLA and/or contact the commissioner directly for the most current and accurate information.

Key Contact

For any service enquiries, please email us at info@cpsy.org.uk. We will ensure your query is promptly directed to the appropriate contact at South Yorkshire ICB.

Participating Pharmacies 

OTC LABELLING SCHEME – List of Participating Pharmacies 25/26

Disclaimer: The list of participating pharmacies published on our website reflects the most up-to-date information available to us at the time of publication. Please contact individual pharmacies to check the most up to date opening hours. Pharmacy opening hours  can be found at NHS.uk

Additional Information 

Activity reporting

There will be no activity reporting, pharmacies will receive an annual payment tiered to match the pharmacies activity and opening hours. They will be expected to offer the service all the hours the pharmacy is open.